Alerts

In this section you will find alerts about the UF GO system. Beginning in January 2024, UF GO system alerts will be posted on the UFIT Alerts Dashboard.

For up-to-the-minute service availability and performance information,
please visit: UF Go Service Status.

Alerts

• 1/19/2024: A traveler should only choose the Government Rate on lodging if they have a Federal Government issued identification that can be provided to the hotel at the time of check in.  The government rate is not available for State of Florida/UF employees.  If you are not a Federal Government employee, please log in to your UF GO profile, navigate to the “Travel Preferences” section and uncheck the Government Rate box. 
• 1/10/2024: Users approving expense reports may experience a temporary service degradation. Concur is in the process of resolving the issue. 
• 1/10/2024: SAP Concur System Maintenance
  • SAP Concur is performing scheduled system maintenance on Saturday, January 13, 2024 and users may experience intermittent service disruptions between 7:00 p.m. to 11:00 p.m. EST.
  • SAP Concur is performing scheduled system maintenance on Saturday, January 20, 2024 and users may experience intermittent service disruptions between 12:00 p.m. to 10:00 p.m. EST.
• 12/6/2023: SAP Concur is performing scheduled system maintenance on Saturday, December 16, 2023 and users may experience intermittent service disruptions between 7:00 p.m. to 11:00 p.m. EST.
• 12/5/2023: Concur is actively working on a resolution for the issue related to Expense Reports that are stuck in Pending ERP Validation or Pending External Validation status. If a reimbursement is needed prior to the resolution, the report owner may recall and resubmit the report for approval.
• 11/30/2023: The issue related to Requests pending external validation and Expense Reports pending ERP validation is partially resolved. Reports approved 11/29/2023 and later should process normally. Concur is working to resolve the issue related to the earlier reports that were not processed. 
• 11/28/2023: An issue has been identified related to Requests pending external validation and Expense Reports pending ERP validation. These requests and reports in pending status are not processing in PeopleSoft. Concur is in the process of resolving the issue. 
• 11/20/2023: The issue related to attaching receipts for inactive users is resolved.
• 11/17/2023: An issue has been identified related to delegates’ ability to attach receipts for inactive users. Concur is in the process of resolving the issue. Until the solution is deployed, please contact the Travel or PCard office for assistance uploading the documents on the terminated employees’ profile.
• 10/13/2023: The Travel module is currently unavailable – the Request and Expense module have been restored from an earlier outage.
• 10/13/2023: An issue has been identified with the budget errors referencing the incorrect expense line and we are currently working on a fix. Please review all chartfields in the event you receive a budget error on your Request/Report.
• 10/10/2023: The option to book Personal Travel through the UF GO system is now restored and UF employees can use it once again.
• 10/3/2023: The UF GO system toggle option was temporarily unavailable, it is now restored.
• 9/22/2023: UF GO Reports in Enterprise Analytics have been restored.
• 9/22/2023: UF GO Reports in Enterprise Analytics are experiencing intermittent issues. If you are affected by this, please contact the UF GO Contact Form and the team can assist you with running the reports while this issue is fixed.
• 9/5/2023: Booking for Personal Travel is temporarily unavailable, and we are working on resolving this issue. To book Personal Travel, call (865) 288-1901 or email ufl.travel@worldtrav.com.
• 8/15/2023: Update to Travel Requests for travelers with multiple appointments coming soon. The UF GO system will provide travelers with multiple appointments the ability to select the appropriate supervisor to approve their Travel Request. This change will only be experienced by users with multiple appointments. Delegates can also select the supervisor on behalf of the traveler.
• 8/8/2023: The UF GO system is currently experiencing a system bug in which affected financial approvers see an expense report without an Approve or Send to User button. The UF GO team is currently working with the vendor to resolve this issue.
• 8/1/2023: Office Hours are paused for the month of August while the UF GO team works on other forms of outreach.

ADDITIONAL RESOURCES

• UF GO Service Status: Click this link for up-to-the-minute service availability and performance information.
• World Travel Agency: Need help booking or during a trip? Contact via phone at (865) 288-1901 (after 6:00 pm EST, code: S-5CWK) or email at ufl.travel@worldtrav.com.