Overnight, Express, International and Ground shipments
State of Florida Contract #78102200-17-ACS
FedEx
Service Types and Definitions
| FedEx First Overnight | Next Day | Delivery By 8:30 am, Next Day |
| FedEx Priority Overnight | Next Day | Delivery By 10:30 am |
| FedEx Standard Overnight | Next Day | Delivery By 3:00 pm |
| FedEx 2Day | Second Day | Delivery By 4:30 pm |
| FedEx Express Saver | Third Day | Delivery By 4:30 pm |
| FedEx Ground | 1-5 Days | Delivery depends on Distance |
Accounts and Assistance
Previously FedEx had been UF’s primary provider for shipping over the last 5 years. Existing UF FedEx accounts were converted to the new pricing structure; reduced rates on the State of Florida contract will bring savings to existing customers. Click here for campus drop box locations
For tracking and shipment related questions: Domestic – (800) 463-3339; International (800) 247-4747
For Billing Questions or To Set Up an Account: (800) 645-9424
For Technical Issues and Questions: (877) 339-2774
To speak with a Customer Service Representative about issues other than setting up an account, please call Sam Beattie at (901) 397-2161 or email sgbeattie@fedex.com.
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UPS
Service Types and Definitions
| UPS Next Day Air Early A.M. | Next Business Day | Delivery as early as 8:00 a.m. |
| UPS Next Day Air | Next Business Day | Delivery typically by 10:30 a.m. |
| UPS Next Day Air Saver | Next Business Day | Delivery typically by 3:00 p.m. |
| UPS 2nd Day Air A.M. | 2 Business Days | Delivery typically by 10:30 a.m. |
| UPS 2nd Day Air | 2 Business Days | Delivery typically by end of day |
| UPS 3 Day Select | Next Business Day | Delivery by end of the 3rd business day |
| UPS Ground – View U.S. Ground Maps | 1-5 Business Days | Delivery based on distance |
Accounts and Assistance
UPS is one of the co-awardees on the State of Florida contract UF is using. UPS package delivery, particularly ground service, provides an opportunity for cost savings. To set up an account and ask for supplies, contact Samantha Jones, Account Manager.
To reach a customer service representation for help with multiple account setup, software, or technical account issues please call Enterprise Government Support at 1-800-877-1497, at the prompt say “associate” and for your account number say “6W1436”. You may also reach representatives dedicated to this contract and supporting UF by emailing universityofflorida@ups.com
